Points of view
Quality of risk becoming a big issue for insurers
Short term insurance companies are analysing more carefully than ever the quality of individual clients brought to them by brokers as they seek to become more selective about who they are insuring. Read more >>
Year of the tiger could also be the year of SOA
The benefits of BPM and ECM are fairly well published, while SOA is still relatively new on the business and IT scene. 2010, the Year of the Tiger according to the Chinese horoscope, is well underway with much focus on the 2010 FIFA Soccer World Cup, probably the biggest international event to be experienced by South Africa and South Africans for many years to come. Read more >>
Downturn forces insurers and their customers to reduce costs, stick to basics
As a direct response to the current economic downturn, both short term insurers and their clients are implementing measures and strategies aimed at consolidation and cutting costs. While insurers are consolidating their product offerings to reduce administration, they are also looking at alternate distribution channels through retail outlets to distribute simpler products to lower transaction costs and maintain competitive premiums. At the same time, some of their customers are downgrading their cover to focus on the basics.
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Selling Service Oriented Architecture to business
Although the concept of Service Oriented Architecture (SOA) has been around for some time, selling the idea to business still has its challenges due to the way in which SOA is perceived, marketed, adopted and implemented. Perhaps one of the difficulties of selling the idea of SOA is the fundamental misunderstanding of the concept itself. To begin selling SOA correctly, it is imperative to go back to fundaments: What is SOA? Read more >>
Focussing on people issues is vital to weather recession
Organisations need to place as much emphasis on having the right people skills in the right operational areas as they do on optimising their systems and processes if they are to survive the current downturn and be in a position to take advantage of the next economic upswing.
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