EMC
Ovations are a proud EMC Signature partner with the following competencies: Documentum (xCP) – BPM, Documentum – ECM, xPression and Captiva. As part of this partnership, Ovations have developed an Intelligent Case Management for Enterprise solution offering called OneStream. This offering addresses complex business process management and case management challenges by providing a comprehensive solution that is based on EMC capabilities.
OneStream Overview
Modern businesses face greater challenges than ever before with an increased focus on customer retention and regulatory compliance. Companies now look to case management as a solution. Case management is the ideal way for organisations to strike the appropriate balance between people, internal processes and information to provide knowledge workers with a 360-degree view of a case or client. Built on EMC’s Documentum xCP, and Ovations OvaFlo OneStream offers a complete case management solution that streamlines customer on boarding and product acquisition from electronic application to document generation and digital signature – all can easily be integrated with existing business systems. Read more…
Documentum xCP
The EMC Documentum xCelerated Composition Platform (xCP) family contains a BPM software suite for automating, managing, and improving business processes involving people, information, and systems.
Increase productivity and reduce cycle times with a configurable Web-based user interface which unites process and content management and activity monitoring under a single Intelligent Case Management framework. Monitoring processes provides visibility into business operations to improve decision quality and service levels. The automated enforcement of policies, process repeatability, and full audit trails help meet compliance needs and reduce risk.
Documentum – ECM
EMC Documentum Platform provides essential capabilities for managing enterprise content and is the foundation for EMC Enterprise Content Management and Intelligent Case Management product offerings.
Service-oriented and based on industry standards, the Documentum Platform adheres to Content Management Interoperability Services (CMIS) and supports a broad range of operating systems, databases, application servers, and enterprise applications. It adds intelligence to your organization by offering text analytics as well as advanced and federated search.
xPression
xPression provides organisations with the ability to build profitable relationships by generating multichannel communications based on each customer’s preference while it ensures the use of consistent, relevant, and approved content by combining variable data with digital assets through powerful document assembly logic. Leveraging familiar authoring tools from Microsoft and Adobe, xPression generates communications in a variety of ways to best suit the varying business situations such as high-volume batch printing, responding to real time requests, and generating communications as part of the organization’s business process management infrastructure.
With xPression, organizations worldwide can consolidate disparate document generation systems to dramatically reduce operating costs, streamline business processes, and improve customer experience. Build on a service-oriented architecture, xPression generates a wide variety of customer communications including correspondence, proposals, contracts, policies, statements, and marketing materials from a single robust system. xPression provides organizations with the ability to reach the right customer with the right message in the right format.
Captiva InputAccel
EMC Captiva InputAccel enables organizations to capture documents and data from paper, electronic files, and other sources, transforming it into digital content, and delivering it into content management systems and business processes. By helping businesses reduce manual paper handling steps, InputAccel minimizes processing errors, improves data accuracy, and accelerates business processes by making information instantly available in content repositories like Documentum, ApplicationXtender, and Microsoft SharePoint.
With InputAccel, businesses can leverage a proven enterprise document capture platform that scales to handle a few thousand documents or several million documents per day, allowing businesses to meet their future business growth.
InputAccel delivers:
- Device integration — Capture documents from hundreds of scanners, multi-function devices, fax, email, and other digital sources.
- Image quality checks — Enhance image quality and reduce file size storage requirements.
- Document identification — Increase productivity by automatically identifying scanned documents based on barcodes, patch codes, or separator sheets.
- Data capture — Reduce manual data entry by automatically capturing machine-printed text and bar codes.
- Business system integration — automatically deliver documents and data into content management systems, workflow processes, and databases.
- Data validation — Set business rules to ensure the accuracy of captured data and reduce errors.
- High volume capture — Scale from capturing thousands to millions of document images per day to meet your future needs.
- Drag-and-drop capture flow designer — Develop capture flow quickly through processes a easy to use drag and drop designer.
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